COVID-19 Policy/Procedures –
We will resume care on Monday, April 27th.
Please click here to view our latest news with the ongoing situation.

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COVID-19 Update: Reopening

We are re-opening thanks to the relaxing of Executive Orders by Gov. Greg Abbott and CDC restrictions with regards to routine eye-care.

We will resume care on Monday, April 27th with limited capacity and temporary appointment spacing to keep both our patients, doctors and staff safe while complying with the Governor’s new rules. This is a very fluid process and changes can be made daily and/or weekly based on directives by our local and state officials. We ask to please be patient with us during this time as we navigate the “new normal”.

Due to COVID-19, optometric practices face new challenges of social distancing, personal protective equipment, and other CDC recommendations. There are some changes to our office procedures and policies that we would like to update you on.

  1. We will require everyone entering our clinic to wear a facial covering. Options include homemade scarf, mask, bandana, or handkerchief. Our Doctors and staff will also wear masks when coming into direct contact with others. In compliance with Mayor Ron Nirenburg’s, local orders requiring face coverings, ALLpatients, optical customers, guests, and staff will be required to have a face-mask, or cloth face-covering upon entering our office and for the duration of their appointment.
  2. Upon arrival to your appointment, please remain in your vehicle and call to inform us that you are outside.
  3. We will request all persons entering our office to wash or sanitize their hands.
  4. We will require all patients to fill out demographic information and medical history prior to their appointment. In addition, our clinical staff will be obtaining chief complaint and reason for visit (vision concerns/issues that they would like to discuss at visit) over the phone. So please pay attention to texts and/or calls from our office. Doing these things will minimize your time in our office, again helping with social distancing.
  5. We will promote social distancing measures throughout your visit. We will manage patient flow to limit over-crowding and will ask you to please DO NOT bring additional guests (that do not have an appointment) with you to your appointment. ONLY the patients with an appointment or a customer needing optical services will be allowed in the office. We will allow a parent to accompany a minor or caretaker/medical assistant for those with disabilities. These guests will comply with the office procedures outlined also. A limit of 10 people will be allowed in the office (including staff) at one time.
  6. We are doubling our efforts in maintaining a safe and clean environment. “High touch” areas (doorknobs, reception, pens, counters, frames etc.) will be cleaned at a higher frequency throughout the day. We will be using and EPA-approved solution called Pure&Clean that has shown to kill COVID-19.
  7. We encourage everyone to opt-in to the Optomap. The Optomap provides a digital image of the inside of an eye and allows for the detection of many eye conditions. There is a fee related to the Optomap, but it is our belief that this is part of gold standard eyecare. The Optomap helps minimize your time in our office to help with social distancing and will be cleaned vigorously between all patients.
  8. We will continue to provide curbside service for the delivery of eye-wear or contact lenses when needed.
  9. We still offer an online feature to order your contact lenses and have them shipped to your home. Please go to the “Shop” tab on the top right of our homepage to order 24/7. We are NO LONGER extending contact lens prescriptions.
  10. We will continue to provide the same great care with everyone’s safety in mind!

Any patients who do not wish to comply with our new policies or procedures will be asked to reschedule until the issues are resolved.